The Problem With Small Getting Large

One of my favorite merchants in the town I live in, is not one of my favorites anymore.

They once were small and engaging, but now world domination seems to be the order of the day.  No more "we'll search and see if we can get it" or "haven't seen you in the store lately."  I miss being Eric to them. 

The problem with some entrepreneurs is they are trying to fill a void by being "uber-successful."  What is forgotten is what get's left behind-the customer.

By the way, the void above is rarely filled by getting large. 

I'm appreciating small these days.